Frequently Asked Questions

MoveSnap allows you to create property inspections room by room. You take photos within the app, add notes, and the app automatically timestamps them. Once you're done, you can generate a professional PDF report with a single tap to share with landlords, property managers, or tenants.

Yes! MoveSnap is designed with an offline-first architecture. You can complete an entire inspection, capture photos, and add notes without any internet connection. The app stores everything securely on your device.

Absolutely. Documenting the condition of a property before you move in is the primary use case. The timestamped photos serve as a verifiable record of the property's state when you received the keys.

Yes, it is highly recommended. Using MoveSnap for your move-out inspection allows you to compare the current condition with your move-in report, helping you secure the return of your rental bond.

MoveSnap automatically compiles all your rooms, photos, timestamps, and notes into a clean, formatted PDF document. You can then share this PDF via email, messages, or save it to your files directly from the app.

MoveSnap offers Sign in with Apple for a seamless and private experience. Your data is securely linked to your Apple ID.

If you've reinstalled the app or moved to a new iPhone, navigate to the Settings tab in the app and tap 'Restore Purchases'. Ensure you are logged in with the same Apple ID used to make the original purchase.

MoveSnap is currently available exclusively for iOS devices (iPhone) running iOS 15 or later.

Yes. Your photos and inspection data are stored locally on your device by default. We do not sell your data. Please review our Privacy Policy for full details.

Yes! Landlords and property managers find MoveSnap incredibly useful for documenting property conditions between tenancies and maintaining professional records.

The one-time Pro unlock gives you lifetime access to unlimited inspections, unlimited photos, and premium PDF generation without any recurring subscription fees.

Every PDF inspection report generated by MoveSnap includes a unique Report ID and a generated QR code. When a landlord or property manager receives your report, they can scan the QR code to instantly view the report's metadata—including the exact generation timestamp, property address, and unique identifier. Furthermore, all photos taken within the app feature un-editable, burned-in GPS and timestamp watermarks, proving exactly when and where they were taken to protect you from disputes.

You can reach our support team anytime at support@movesnap.app or via the Contact form on this website. We aim to respond within 1-2 business days.

Yes, many property managers use MoveSnap as a fast, lightweight alternative to complex enterprise software for routine inspections.

You can go back to your inspection in the app, add or remove photos and notes, and then generate a new updated PDF report at any time.

There are no hard limits. You can add as many photos as you need to accurately document the condition of each room.

No. To maintain the integrity and trustworthiness of the reports, timestamps are applied automatically at the exact moment the photo is taken and cannot be altered by the user.

While designed primarily for iPhone, MoveSnap can be downloaded and used on an iPad. A native iPad-optimised interface may be released in the future.

Yes, MoveSnap integrates with the native iOS share sheet, allowing you to easily AirDrop, email, or message your PDF reports directly.

MoveSnap generates inspection reports based on information and photos provided by users. Whether a report is accepted as evidence depends on the requirements of the relevant landlord, tribunal, or authority. We do not provide legal advice.

Timestamped inspection photos can be a valuable supporting document when raising a rental dispute. MoveSnap burns an uneditable date, time, and GPS watermark onto each photo at the moment it is taken, helping establish the condition of the property at a specific point in time. Whether photographic evidence is accepted in any particular jurisdiction, tribunal, or legal proceeding depends on the rules of that process. MoveSnap does not provide legal advice — we recommend consulting a tenancy advocate or legal professional if you are involved in a formal dispute.

On move-in day, photograph every room systematically: walls, ceilings, floors, windows, doors, and door frames. Pay close attention to existing damage such as scuffs, stains, chips, or cracks and capture them in close-up. Document all fixtures including light switches, power points, taps, appliances, and cabinetry. Photograph the meter box, outdoor areas, garage, and any shared spaces included in your lease. The goal is to leave no room for ambiguity about the property's condition when you received it. MoveSnap lets you organise photos room by room and add written notes to each photo, creating a thorough, timestamped record.

A move-in inspection report should document the condition of every area of the rental property at the time you take possession. Start by listing each room and space covered by the lease, then note the condition of walls, floors, ceilings, windows, fixtures, and appliances. Photograph everything and make sure your photos are timestamped. Add written notes describing any pre-existing damage. Once your inspection is complete, compile everything into a dated, signed document and share a copy with your landlord or property manager in writing. MoveSnap automates this process: capture timestamped photos room by room and generate a professional, shareable PDF report with a single tap.

A PDF inspection report can serve as strong supporting evidence in a tenancy dispute, particularly when it contains timestamped photographs, detailed notes, and a verifiable generation date. MoveSnap reports include unique Report IDs, QR codes, and burned-in GPS and timestamp watermarks on all photos to help establish authenticity. However, the legal weight of any document depends on the rules of the jurisdiction, tribunal, or process involved. We strongly recommend sharing your inspection report with your landlord at the start of the tenancy and keeping a copy for your records. MoveSnap does not provide legal advice.

A security deposit and a rental bond refer to the same concept — an upfront payment made by a tenant at the start of a tenancy to protect the landlord against potential damage or unpaid rent — but the terminology differs by region. In the United States, this is most commonly called a security deposit. In Australia, New Zealand, and the United Kingdom, it is typically called a rental bond or tenancy bond. In some Australian states, bonds are held by a government authority rather than the landlord directly. Regardless of the terminology used in your region, MoveSnap helps you document the property's condition at move-in and move-out, giving you the evidence you need to support a full refund of your bond or deposit.